Paula Tsalapati
Paula Tsalapati
Mental Health Counselor & Leadership Professional
Address: 22A D. Vernardou str., Vrilissia
152 35, Athens, Greece
Place of Birth: Adelaide, Australia
Date of Birth: 24/10/1962
Mobile: +30 6946 124701
E-mail paulatsalapati@hotmail.com
P.Tsalapati@acg.edu
PROFESSIONAL PROFILE
• Effective communicator proven to inspire both individuals and audiences; engaged listener with strong interpersonal, analytical
and leadership skills
• Energetic and resourceful person-centric minded professional with a proven ability in exceeding strategic objectives and goals
• With expertise in leading diverse, multifunctional, and interdisciplinary team professionals
• Innate talent in building effective rapport and trust while enabling clients to gain insights leading to growth
• Trained in all major theoretical psychological orientations, as well as in their corresponding skill sets and techniques,
incorporating clinical case formulations and
assessment. Supervised for client therapy sessions by clinical psychologists in (a) integrative, (b) psychodynamic/psychoanalytic,
(c) CBT and (d) existential
psychotherapy approaches
• Competence in training, unleashing, and improving capability and managing different types of personality structures as well as
diffusing stressful situations, providing
conflict resolutions and working with people suffering from a wide array of mental health issues
• With research in positive psychology, which contributes to optimal functioning (domains of interest: resilience, hope and
eudaimonic psychological wellbeing)
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1. EDUCATION
2016 – 2019 Deree – The American College of Greece – Athens, Greece
Master of Science (MSc) in Counselling Psychology & Psychotherapy
Graduate Grade 3.9/4
2013 – 2015 Α.Κ.Μ.Α. The Athenian Institute of Anthropos (AIA), – Athens, Greece
Systemic Thinking 1 & 2
2012 National and Kapodistrian University of Athens (ΕΚΠΑ), Athens, Greece
Certified Training – Life Coaching
2007 High Impact Design and Delivery Trainer Certification - Frankfurt, Germany
Certified Corporate Trainer for Procter & Gamble International
2003 -2004 Dare to Inspire Trainer Certification – Sebastian International, Los Angeles, California, U.S.A. 1994 – 1997 University of LaVerne, California (Athens campus)
Master’s Degree (MBA) in Business Administration
1992 – 1997 Train the Trainer Certification – Certified Trainer -Wella International – Darmstadt, Germany
1979 – 1982 University of LaVerne– California
Double Major: Bachelor of Science (BSc) in Business Administration/Economics and Psychology
1979 Αmerican Community Schools (ΑCS) – Athens, Greece / High School Diploma
Experience, practicum and volunteer work in the field of Psychology/Psychotherapy and Mental Health
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04/2020 - ongoing MILAMOU (TALK TO ME) (milamou.gr) Online psychological support platform - Enthoosia Group of Companies – Athens, Greece
- Offering tele-psychological support to individuals who have been impacted by the uncertainty of the Covid-19 pandemic
01/2019 – 12/2019 DΕREE (American College of Greece), School of Graduate & Professional Education - Counseling Center, Ag. Paraskevi, Athens, Greece
• Offered short-term counseling/psychotherapy sessions to undergraduate students – under supervision by an integrative clinical
psychologist
09/2017 – 03/2019 ΕPAPSY - Association for Regional Development and Mental Health, Franco Basaglia, Day Center – Marousi, Athens, Greece
● Provided short-term psychotherapy sessions offered to the open public – under supervision by a psychodynamic/psychoanalytic
theory-based clinical psychologist
● Co-led the group training under the title "Development of Social Skills" designed to educate psychotic and bipolar outpatients as
to how to build relational, communication and social skills (Voted as best group for the year 2017-2018 out of 18 total groups) –
under supervision of a psychodynamic clinical psychologist
● Participated in clinical therapy groups regarding ad-hoc psychological interventions
● Participated in weekly family therapy group sessions
● Performed intake interviews and clinical assessments for individuals seeking psychotherapy
10/2017-07/2018 ATTIKA PSYCHIATRIC HOSPITAL (A.PSY.H./Ψ.Ν.Α) 18 ΑΝO Drug Addiction Rehabilitation Unit - 19, Asklipiou Str., Athens, Greece
Open recovery, psychological support and social re-integration program for immigrants and refugees
▪ Acted as assistant group therapist in group sessions led and supervised by a psychodynamic clinical psychologist aiming at
rehabilitation and social re-integration of former drug-users with special focus in their developing new interests, skills and values
that transform, build and safeguard new ways of living
▪ Acted as assistant group facilitator in dramatherapy group sessions aiming at enhancing the personal development of individuals
through both structured and improvised theatrical play, role playing, movement, dance and art
10/2017 – 10/2018 KALFOPOULIO, 1st Municipal Health Clinic - 78 Solonos Str., Athens, Greece
▪ Offered individual short-term counselling and psychotherapy sessions to open public and socially deprived citizens – under
supervision by a clinical psychologist specialized in existential therapy and cognitive behavioural therapy (CBT)
GRADUATE MSc THESIS TITLE - July 2019
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‘HOPE: where there is a will, there is a way’
‘An exploratory study investigating the predictive and moderating relationship of hope to
perceived stress and psychological well-being in emerging adults’
Thesis Committee: Janikian Μ., Beratis Ι., Apergi, F. S.
Participation in Trainings/Seminars/Congresses in the field of psychology and mental health
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2020 ‘The Science of Wellbeing’, at coursera.org., taught by Dr. Laurie Santos, Yale University
2019 ‘The Adventures of Psychoanalysis in the world of today’, 13th Congress of the Hellenic Psycho-Analytical Society, (Ε.Ψ.Ε).
& DEREE Graduate School & Professional Education, Athens, GR
2019 ‘FREUD ON THE ACROPOLIS’, 1st International Psychoanalytic Symposium, Aerton, Athens, GR
2019 "Defining Transference and Psychoanalysis’, Keynote Speaker: Vasilis Dimopoulos, Aerton, Athens, Greece
2018-2019 ‘Psychosomatics: Functions and Disorders in Children’, Keynote Speaker: Athanasios Alexandridis & DEREE Graduate
School & Professional education
2018 2nd International Refugee and Mental Health Conference, Humanity Crew, Athens, Greece
2018 “Gender Identity and Sexual orientation”, 12th Congress of the Hellenic Psycho-Analytical Society (Ε.Ψ.Ε.), Athens, Greece
2018 ‘Working with Difficult Couples’ – Emotional Focused Therapy (EFT), Keynote Speaker: Sue Johnson, Α.Κ.Μ.Α. (The
Athenian Institute of Anthropos (AIA)
2017 ‘Bereavement and Oppression’, 11th Congress of the Hellenic Psycho-Analytical Society (Ε.Ψ.Ε.), Athens, Greece
2017 ‘Gender, Identity and Inclusion’ Symposium – Keynote Speaker: Lisa Μ. Diamond, LGBT Awareness Club, Stegi Onassis
Foundation, Athens, Greece
2016 9th Conference of the European Family Therapy Association (EFTA) «Origins and Originality in Family Therapy and
Systemic Practice”, jointly organized by European Family and Therapy Association (EFTA) and Hellenic Federation for
Systemic & Family Therapy (ETHOS), Athens
2016 “Reflecting on systemic work: an ongoing process”, Keynote Speaker: Umberta Telfener, Milan School of Systemic therapy,
Α.Κ.Μ.Α. (The Athenian Institute of Anthropos) (AIA), Athens
2011-2012 Endorsed Externship Training in ‘Emotionally Focused Therapy (EFT), ‘Hold Me Tight’ – Keynote Speaker: Jim Furrow,
Α.Κ.Μ.Α. (The Athenian Institute of Anthropos (AIA), Athens
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2. PROFESSIONAL EXPERIENCE
2.1 Professional Experience in Management and Leadership
2012 – Project Consultant – Transformation Coach - small to medium size businesses
▪ Assisted entrepreneurs in defining, restructuring and improving their overall scope of operations as well as in identifying their
niche and points of difference
▪ Evaluated present situation & financial viability of Strategy, Marketing, Pricing & Sales Plans
▪ Designed and deployed renewed Go-to-Market Strategies and initiatives to achieve sustainable results and engaged employees
in owning the company's vision and action plans
2010 – 2012 Estee Lauder Hellas – AVEDA Brand Strategist/Project Consultant
▪ Formulated, developed and designed the Brand Division’s “Aveda -The Art and Science of Pure Flower and Plant essences”
Business Plan, its Go-To-Market Launch, Sales, Marketing and Education Strategy; assessed its viability and success
opportunities in the local market
1986 – 2010 Procter & Gamble Hellas / Wella Ltd
2005 – 2010 Procter & Gamble Hellas–Commercial Leader/Division Head – P & G Professional Prestige Brands
▪ Total Division head count: 27 employees
▪ Developed, managed and led the Business Unit’s complex brand portfolio and multifunctional: Sales, Marketing, Education/Event
Management and PR/ER teams
▪ Developed, implemented, coordinated and ensured its Commercial Strategy
▪ Defined Distribution and Growth Strategies, Customer Development guidelines and Sales Targets/Plans and built capability of
Sales teams
▪ Created innovative GTM Marketing Strategies, Launch, Action and Promotional Plans and Strategies as well as an Education
curriculum comprised of 18 different
seminars and large-scale Seasonal Collection Shows and Events for 1000+ audiences
▪ Monitored the Business Unit's OGSM, KPI and P & L/MIS financials for P & G Professional Prestige Brands; delivered
exceptional growth results in turnover and profit indices
▪ Awarded as “Best in Class” in executing Marketing/Event Campaigns and applying P & G Policies and Procedures in 2007 &
2008
2000 – 2005 Wella A.E.- Sebastian Greece – General Manager
▪ Total Division head count: 14 employees
▪ Responsible for setting up, developing and establishing the new Business Entity in Greece of Los Angeles based “Sebastian”
(B2B2C Premium Hair Care & Makeup Brand)
▪ Created its Business Plan, designed the Sales/Distribution, Marketing, Communication, Promotion, Education and Event
Strategies and led its functional teams (including an ad hoc Commercial Sales Policy and Plans, Bonus schemes, GTM ATL, BTL
activities, Pricing, Forecasting and a differentiated Educational and Artistic Event approach which enhanced customer confidence
and satisfaction)
• Maximized and safeguarded its development, viability and growth resulting in outstanding MIS/P&L financials
• Awarded as “Best Performing BU” in the EMEA Region for three consecutive years (2002-2004)
1996 – 2000 Wella A.E. – Education and Events Manager
▪ Total Division head count: 11 employees
▪ Managed the Wella Training Centers and coordinated large-scale events
▪ Developed the Company’s seminar curriculum and workshops in the domains of Technical, Business Management,
Inspiration/Artistic and Consultancy trainings
▪ Initiated, organized and produced the annual 3-day “Wella Show Business and Artistic Congresses” for 1000+ audience
▪ Breakthrough in GTM Strategies that achieved the best global P & L profit margins, resulted in Wella Greece becoming the
benchmark in “Best Practices‟ in Sales and Education-Event Management, the strategies and plans of which were shared and
reapplied globally
1992 – 1996 Wella A.E. – Professional Brand Group Brand Manager
1989 – 1992 Wella A.E. – Trade Marketing and Customer Relationship Manager
1986 – 1989 Wella A.E. – Brand Manager
1984 – 1985 McCann Erikson Advertising Agency
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2.2 Professional Experience in Corporate and Customer Training
(in Business Administration, Strategy, Negotiation and Communication)
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2008 – 2009 Procter & Gamble Hellas / Wella Ltd – Corporate Trainer (High Impact Design and Delivery Trainer)
▪ Delivered P & G’s Global Sales Training curriculum, adapted and coordinated training materials and assessed attendee’s
improvement and growth opportunities
▪ Seminar topics taught - “Persuasive Questioning”, “Negotiation Skills”, “Objection Handling”, “Persuasive Selling Format Plus“
2007 – 2009 Procter & Gamble Ιnt’l: Global Sales Training Project Team – Geneva, Switzerland
▪ One of eight global members, chosen to lead and assess the existing worldwide training processes and platforms of the two
Companies (P & G / Wella) in order to increase capability through writing up and implementing a renewed training curriculum
▪ Author of a two-day seminar: “Maximizing Territory Potential” presented in London
▪ Project Leader and organizer of the Global Deployment Event - Frankfurt, Germany
2002 – 2005 Wella Hellas A.E. - Sebastian Professional Business & Staff Trainer
▪ Author and trainer of business development strategies and communication seminars
▪ Indicative Seminars: “The Value of Personal and Professional Branding in Small and Medium Size Businesses“, “ Time
Management and Goal Setting“, ”Presentation and Communication skills“
1996 – 2000 Wella Hellas A.E. - Wella Professional Business & Staff Trainer
▪ Author and trainer of Business Management and Communication seminars implemented to customers and their staff, as well as
Wella Sales and Marketing Teams
▪ Indicative Seminars: “Communication Skills”, “B2B Marketing and Management”, “Brand and Personal Branding”, “The Service
Cycle”, “Presentation Skills”, “Effective Coaching and Teambuilding’,’ “Problem Solving Techniques “, “Pricing and Negotiation”
ADDITIONAL SKILLS
Languages: English (Mother tongue), Greek (Mother tongue), German (Good)
Computer literacy: Proficient in Microsoft Office™ (Excel, Word, Power point)